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MISSION STATEMENT:

"To be the foremost provider of exceptional employment training, delivering highly skilled individuals trained in customer service, advanced soft skills, and effective communication.  Committed to transforming the workforce by equipping trainees with the tools and expertise they need." 

The Training Workshops

Workshop 1

Exceptional Customer Service Training Workshop

Excellent Quality Employment Training, LLC workshops offer advanced and superior customer service training applicable to any industry, incorporating real-world scenarios. The workshop empowers participants with practical and advanced skills that improve customer interactions and promote satisfaction. Discover how quality training can elevate your customer service skills.

Workshop 2

Advanced Soft Skills Development Workshop

Excellent Quality Employment Training, LLC offers exceptional workshops focused on soft skills development to enhance workplace interactions. By emphasizing such skills like active listening, emotional intelligence, conflict, and patience, participants learn to engage effectively with customers and colleagues. These workshops foster understanding and strengthen professional relationships, also crucial for  competitive environments. Investing in soft skills supports growth and contributes to organizational success.

Workshop 3​

Effective Communication Skills Workshop

Excellent Quality Employment Training, LLC offers communication workshops that enhance grammar usage, punctuation, reading, and writing skills. These sessions concentrate on vital skills for customer service, report writing, internal memos, emails, public speaking and much more. Improve your communication abilities with expert-led training workshops.

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FOR MORE INFORMATION CONTACT:

CARLETTA KNOX-SEYMOUR

319.206.5515

excellentemploymenttrainingllc@gmail.com

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